Shipping Info

USA SHIPPING RATES
Standard shipping rate for USPS Ground Advantage is a flat rate of $5.50 for anything under 16oz. The cost may be higher depending on the weight. and usually takes a few days to arrive. You are welcome to select any of the other shipping rates based on how fast you’d like your products delivered.

Orders usually will ship out between 4-6 business days, depending on our volume at any given time. We are a very very small team and require your grace and patience as we package your products with love and care.

After your package ships, you’ll need to contact the carrier if there are issues with delivery or if a package goes missing.

INTERNATIONAL SHIPPING RATES

International shipping rate for USPS is $20.00+ for any weight under 16oz. SilverSilk & More ships to all countries via USPS. For shipping options other than USPS, please contact Orders@SilverSilkOnline.com.

Shipping fees do not include customs charges, customers may have to pay additional fees based on what the carrier requires.

Once an international package is scanned by the carrier, it is the carriers responsibility to get the package to you. 

ORDER PROCESSING TIME

All orders ship within 5-10 business days! We pride ourselves on excellent customer service and fast delivery. If you have any questions please contact us at Orders@SilverSilkOnline.com.

We cannot offer refunds to orders that are being cleared by customs or any product that cannot be returned to our warehouse. If your package is delayed by your carrier it is the job of the customer to contact the carrier to resolve any issues. SilverSilk & More cannot issue refunds for product that is being held by the carrier. In the event of a lost package, the carrier is responsible for locating the package for the customer.